Step 1: Boot into recovery mode
Step 2: Select Advanced Options > then troubleshoot > advanced options > System Image Recovery.
Step 3: click cancel > next > advanced > install a driver > ok
Step 4: select “this PC” and go to your local disk.
Step 5: Open folder named “Windows” > “System32” and then search for something called “Utilman”
Step 6: rename it to “Utilman.old” then click enter and refresh
Step 7: Now search for “cmd” in the same folder and rename it to “Utilman” then click enter.
Step 8: click cancel twice and then you’ll have the option to click “continue to windows”
Step 9: Once it has restarted, click enter, and in the bottom right corner, there will be a symbol in between the power and wifi. Click it.
Step 10: cmd will open up, type “ control userpasswords2 ” and click enter.
Step 11: click reset password, or you can just leave it empty to get rid of the password. Exit out of the popup and cmd.
Step 12: Well done, you can now log in using the new password.
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